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We care about your privacy. When you come into contact with our business in various situations, your personal data may be processed by us. World of Volvo wants you to feel safe when we process your personal data, knowing that the information you provide us with is processed responsibly.
This privacy policy explains how we collect and use your personal information.
World of Volvo AB (Lyckholms Torg 1, SE-412 63 Gothenburg), company registration number 559233-9849 ("World of Volvo") is the personal data controller responsible for processing your personal data. If you have any questions about how we process your personal data, please contact us at it@worldofvolvo.com.
Personal data refers to any kind of information that can be directly or indirectly linked to a natural person, such as a name, email address or telephone number. An image is also considered personal data if an individual can be clearly identified in it.
We collect and process your data in communications with you, when you make a booking, request, registration or purchase with us, when you visit us and when you are engaged by World of Volvo (see below for further details).
We process your personal data when this is necessary to fulfil a contract with you, respond to your request for service or when we have another legitimate and justifiable interest in processing your personal data.
If we process your personal data for any purpose that requires your consent, we will seek this in advance.
While the personal data collected is mainly used for administration, it also enables us to contact you with information about our offers or as part of our quality work.
We process your personal data for the purpose of communicating with you. You can communicate with us in a number of ways, e.g. via social media, email or telephone. When you communicate with us and provide us with e.g. your name, email address and telephone number, we process this data.
Legal basis: We process your personal data in order to answer questions from you, and on the basis of our legitimate interest in managing our communication channels and information.
Certain places in our building have fixed cameras installed whose purpose is to enhance security and enable the follow-up of any crimes committed on the premises. The cameras record moving images. This means that when you visit World of Volvo, we may process your personal data in the form of your photographic image. For this to be considered personal data it must be possible to determine that it is you in the film.
Legal basis: We process your personal data based on our legitimate interest in maintaining security for visitors and the premises, and following up any crimes committed.
We collaborate with Tickster for the purchase of tickets for our exhibitions, concerts and events. The personal data you provide in connection with such purchases is processed by Tickster in accordance with Tickster's applicable privacy notice. The information (e.g. email address) Tickster shares with us under our agreement is used to send you information and offers about current events at World of Volvo.
Your data will be used to:
Legal basis: We process your personal data to enable fulfilment of our agreement with you and provide the service you purchased, and on the basis of our legitimate interest in sharing information with you and marketing our offer.
Our restaurants are run by Götaplatsgruppen. When you book a table in one of our restaurants, the booking is handled by the Götaplatsgruppen. The personal data (e.g. email address) you provide in connection with a booking, complies with the current Götaplatsgruppen Privacy Policy. The information Götaplatsgruppen shares with us under our agreement is used to send you information and offers about current events at World of Volvo.
When you visit our website, we may collect information and data about you by using what are known as cookies. We use cookies on our website to provide you with a good experience. Some cookies are technically necessary for the provision of the website and to ensure its functionality. We also use cookies to provide you with the best possible user experience, to generate anonymous statistics and to show you customized ads. Read more in our Cookies Policy on our website at: www.worldofvolvo.com
As a basic premise, your personal data will only be processed by World of Volvo. We will provide your personal data to companies and organizations we cooperate with if it is necessary for the fulfilment of our commitments to you as a visitor.
If you are a private individual, we will keep your data for two (2) years after your purchase or booking, or for as long as we have to retain the data by law. Your data is then securely deleted such that it can no longer be linked to you.
You may at any time and free of charge request to be deregistered or unsubscribed from future mailings by sending an email to it@worldofvolvo.com or by following the link included in each mailing we make.
You also have the right to lodge a complaint regarding World of Volvo's processing of your personal data with a supervisory authority. For further information about these rights and how to exercise them, please contact World of Volvo using the contact details provided above.
Our Privacy Policy will be updated regularly. You can always find the latest updated version through our website – www.worldofvolvo.com
World of Volvo
Gothenburg, May, 2023